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Faqs

Accounts/Passwords

- I have lost my password ?
- How can I change my password ?
- I received an email asking for my password ?
- How can I get an Email address from VUB/ULB ?
- Can I keep my university email address when I leave the university?
- How can I logon onto a server without entering a password?
- How do I get an account on HYDRA?
- How much files can I store on my account ?
- How much mail can I store in my Webmail Folders ?
- How much files can I store on my personal website ?
- Can an external visitor get an email address at the university ?
- Can an external collaborator get an email address at the university ?
- I lost my VUB username for the Admiission application ?
- I cannot login in the Course Evaluation Survey
- How can I delete my stored passwords in Internet Explorer?
- How can I delete my stored personal information from forms in Internet Explorer?

Antivirus/Security

- I think I have a computer virus, but my anti-virus software doesn't find it
- How can I keep my computer safe ?
- Where can I download an anti-virus program?
- I think I have a virus, but my anti-virus software finds nothing
- How to protect my computer with a personal firewall ?
- I receive an error about the MSIEXEC.EXE file when I install McAfee ?
- I received an email asking for my password ?
- I can no longer send e-mail to multiple addresses?
- I cannot send email?
- I cannot use the VUB/ULB network ?
- When VUB will Upgrade to Windows 10?
- How can I delete my stored passwords in Internet Explorer?
- How can I delete my stored personal information from forms in Internet Explorer?

Apple/Mac

- Where can I download an anti-virus program?
- Why can't other persons send me no longer e-mail ?
- How can I read my e-mail with Mac Mail ?
- I cannot send any mail with Mac Mail in (Snow) Leopard and Lion?
- What is the Operating System of my Computer ?
- How can I read my e-mail with Mac Mail ?
- Can I manage my vub.be address with Apple Mail?

Computing Servers

- Can I use a Compute Intensive server at the VUB/ULB ?
- How do I compile a Fortran program on HYDRA ?
- Where can I find Gaussian for molecular orbital calculations ?
- How do I get an account on HYDRA?
- Is there a site license for Tru64 or DECCampus ?
- How to archive checkpoint files created by Gaussian ?

E-mail

- How can I read my university mail ?
- I have lost my password ?
- How can I change my password ?
- How can I filter unsolicited email (SPAM) ?
- How can I forward my email to another address?
- I no longer receive any email in my mailbox ?
- Why can't other persons send me no longer e-mail ?
- Why do old email messages disappear from my mailbox ?
- What is the name of the incoming and outgoing mailserver ?
- What is the name of the POP and SMTP mailserver ?
- I can receive e-mail but cannot send messages ?
- I received an email asking for my password ?
- How to filter unsolicited email (SPAM) in Outlook
- How can I read my e-mail with Mac Mail ?
- I cannot send any mail with Mac Mail in (Snow) Leopard and Lion?
- How to Filter unsolicited e-mail (SPAM) in Mac Mail?
- How do I configure my account in Outlook 2010?
- How do I configure my account in Outlook 2007?
- How can I get an Email address from VUB/ULB ?
- Can I keep my university email address when I leave the university?
- Can an external visitor get an email address at the university ?
- Can an external collaborator get an email address at the university ?
- How can I read my e-mail with Mac Mail ?
- How to configure your Outlook 2003?
- How much of my mailquota am I using on the server?
- Where can I Find Office 365 at the VUB?
- Can I manage my vub.be address with Apple Mail?
- Why are big email attachments refused ?
- What is the difference between POP and IMAP ?
- How can I send an e-mail to groups of students?
- Where can I change my details in the online telephone book
- How can I see the mailheaders in Webmail?
- How can I see the mailheaders in Outlook?
- How can I see the mailheaders in Mac Mail?
- How can I see the mailheaders in Eudora?
- I can no longer send e-mail to multiple addresses?
- Is there a webmail client available for ULB/VUB ?
- Why can't a correspondent send me e-mail?
- What can I go against spam?
- I cannot send email?
- I cannot use the VUB/ULB network ?
- How to solve the winmail.dat problem ?

File Servers

- How can I exchange files without using e-mail
- How can I consult and modify files on my Z-drive ?
- How can I access and modify files on my Z-drive from home ?
- How can I access and modify files on my Z-drive with SAMBA?
- How much files can I store on my account ?
- How much mail can I store in my Webmail Folders ?
- How much files can I store on my personal website ?
- Where can I Find Office 365 at the VUB?

Hot topics

- I received an email asking for my password ?
- Where can I Find Office 365 at the VUB?

Internet

- I think I have a virus, but my anti-virus software finds nothing
- How can I exchange files without using e-mail
- How do I create a personal homepage on the Internet ?
- Where can I connect to a wireless network ?
- How can I logon onto a server without entering a password?
- Where can I find a newsserver ?
- How do I access eduroam at the VUB/ULB ?
- How to protect a website with a password ?
- I cannot send email?
- I cannot use the VUB/ULB network ?
- Where can I find the VUB computer rooms ?

Intranet Applications

- How can I access Pointcarré ?
- Where can I connect to a wireless network ?
- Where can I find Pure ?
- Where can I find the VUB Research database ?
- How can I create and manage a survey at the VUB?
- Can I keep my university email address when I leave the university?
- When will the VUB exam results be available?
- I cannot register my license plate ?
- UNKNOWN USER, USER NOT DEFINED IN LPR DATABASE
- Your account has been deleted on
- How can I send an e-mail to groups of students?
- I cannot login in the Course Evaluation Survey
- How can I delete my stored passwords in Internet Explorer?
- How can I delete my stored personal information from forms in Internet Explorer?
- My VDI environment suddenly has a QWERTY keyboard

Miscellaneous

- How can I contact the ICT Helpdesk ?
- What are WebNotes ?
- Where can I find Pure ?
- Where can I find the VUB Research database ?
- How can I create and manage a survey at the VUB?
- Where can I find a newsserver ?
- I lost my VUB username for the Admiission application ?
- When will the VUB exam results be available?
- I cannot register my license plate ?
- UNKNOWN USER, USER NOT DEFINED IN LPR DATABASE
- Your account has been deleted on
- Where can I change my details in the online telephone book
- I cannot login in the Course Evaluation Survey
- How to protect a website with a password ?
- Where can I find the VUB computer rooms ?

Network

- How can I exchange files without using e-mail
- How to protect my computer with a personal firewall ?
- How can I consult and modify files on my Z-drive ?
- How can I access and modify files on my Z-drive from home ?
- Where can I connect to a wireless network ?
- How can I access and modify files on my Z-drive with SAMBA?
- How do I access eduroam at the VUB/ULB ?

PC

- Where can I download an anti-virus program?
- How to protect my computer with a personal firewall ?
- Why can't other persons send me no longer e-mail ?
- How to filter unsolicited email (SPAM) in Outlook
- What is the Operating System of my Computer ?
- When VUB will Upgrade to Windows 10?
- How can I delete my stored passwords in Internet Explorer?
- How can I delete my stored personal information from forms in Internet Explorer?
- My VDI environment suddenly has a QWERTY keyboard

Printers

- How much does it cost to print a poster ?
- How can I make a poster at the Computing Centre?

Software

- I think I have a computer virus, but my anti-virus software doesn't find it
- How can I keep my computer safe ?
- Where can I download an anti-virus program?
- I think I have a virus, but my anti-virus software finds nothing
- I receive an error about the MSIEXEC.EXE file when I install McAfee ?
- How do I compile a Fortran program on HYDRA ?
- Where can I find Gaussian for molecular orbital calculations ?
- How can I create and manage a survey at the VUB?
- Where to order the SAS statistical package ?
- Is there a site license for Tru64 or DECCampus ?
- Where can I Find Office 365 at the VUB?
- How to archive checkpoint files created by Gaussian ?
- How to solve the winmail.dat problem ?
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