Known issues with OneDrive

[id : 514] [17/10/2016] [hits : 4592]

Below there is a list of known issues with OneDrive at the VUB.

Limitations of OneDrive

Maximum file size for OneDrive is 10 GB. If your file size exceeds 10 GB, you may see one of the following errors:

"This file is too big to upload"
"Reduce the size of this file to upload it to..."

Certain characters are not allowed in file or folder names. These characters include: / \<>: * "? |

Files or folders in OneDrive cannot begin or end with a space, end with a period, or begin with two periods.

Files in OneDrive cannot include any of the following character strings: AUX, PRN, NUL, CON, COM0, COM1, COM2, COM3, COM4, COM5, COM6, COM7, COM8, COM9, LPT0, LPT1, LPT2, LPT3, LPT4, LPT5, LPT6, LPT7, LPT8, LPT9

For OneDrive desktop, the path of the file, including the file name, must be less than 255 characters.

Example file path: C:\Users\\Pictures\Saved\2014\January\Holiday\NewYears\Family

OneDrive cannot be accessed via Outlook on the web 'Light' - a work around is to install and use the desktop version of OneDrive.

Known Issues

External users will not be able access a OneDrive folder or file shared with them

If you share a folder or file from your OneDrive with an external user, the user will get a mail notification. When the user clicks on the link in the email message to access the folder or file, he or she will see a dialog box with an "access denied" message. This dialog box will block the external user from accessing the contents of the folder or file.

The "Get Link" option is not available when attempting to share a file or folder in OneDrive.

Johan D'Hondt - helpdesk@vub.ac.be


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