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Unscheduled downtime on 7 February

[id : 280] [08/02/2018] [hits : 22149]

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After an incident with one of the central ICT systems at the university this morning, 7 February 2018, a large number of VUB services were unavailable or inaccessible. All affected systems were restarted overnight and back online by 8 February around 11 AM. For full details and the latest updates, please see the VUB Service Portal at https://vub.service-now.com/

All details: About the systems' unavailability this morning 7 February


Direct MySQL access to/from Internet sources prohibited as of March 1st 2018

As of March 1st 2018, direct MySQL access from the Internet to MySQL servers on the VUB network and from computers on the VUB network to MySQL servers on the Internet will be disabled for security reasons. Read more...

If you wish to maintain direct access to MySQL databases from outside the VUB through the use of a VPN account, or if you have other questions pertaining to the subject, please contact the VUB ICT Service Desk.

MySQL access from a computer on the VUB network to a MySQL server on the VUB network will continue to function.


Older announcements

Access to Internet stable after issues Wednesday 30 and Thursday 31 January

Internet access to/from the VUB was seriously hampered from Wednesday 30 January 5 PM until Thursday 31 January 2 PM, when the network team was able to identify and neutralise the source of the disruption. A workaround has been put in place to stabilise Internet connectivity, until a more permanent solution (software update in network equipment) will be made available by the vendor.

VUBguest wireless network unavailable Thursday 11 January 8-10 AM

The network team will upgrade the 'VUBguest' wireless network server on 11 January 2018 between 8:00 and 10:00. During this time, the wireless network VUBguest will be inaccessible.
Please note that the wireless networks VUBnext and Eduroam are NOT impacted, these will remain available.

Interruption of VUB wireless networks (Etterbeek) on Wed 13 Dec 08:00-09:00

There will be an interruption of the wireless networks VUBnext, Eduroam and VUBguest on campus Etterbeek on Wednesday, 13 December between 08:00 and 09:00, for a estimated max. downtime of 2 times 10 minutes. Read more...

Full details are available on

https://vub.service-now.com/sp?id=kb_article&sys_id=50d54368dbcb43007603f9851d96192e

Earlier announcements and interruptions

[SOLVED] VUB MyTimeTable currently unavailable
13/12/2017

Update: The issue was solved on 6 December in the morning.

MyTimeTable has been accessible since Tuesday 5 December approx. 10 AM. We have escalated the issue with the application's software developer and hope they will be able to solve this issue as soon as possible. Our apologies for the inconvenience caused.

Peter Van Rossem - helpdesk@vub.ac.be

http://webnotes.vub.ac.be/&noteid=280

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